The needs of citizens, communities, and employees are rapidly changing – and so must the public sector. The digital revolution is transforming the way we access information, connect with each other, and live our lives. In fact, by 2022, over 60% of global GDP will be digitized.
This report outlines the steps necessary to transform your organization and empower your people through the decades ahead. Meeting constituents’ needs in the digital world of the future begins with creating the right environment for those who serve them.